How to Use Your iPhone in Case of an Emergency When You Have No Signal or Wi-Fi

Emergencies are unpredictable events that create stressful situations, making it difficult to remain calm. Knowing that you have access to tools that can help during these critical moments—or even save the lives of you or your loved ones—can enable you to react more efficiently and practically under duress.

While it might seem like a worst-case scenario, it's crucial to be familiar with technological resources that can differentiate between receiving help or being left stranded, especially if you live in areas prone to hurricanes, earthquakes, or environmental disasters.

For iPhone 14 users (or newer models), Apple offers an 'Emergency SOS via Satellite feature,' explicitly designed for situations without cellular service or Wi-Fi access. Here's a detailed look at how it works and what steps you should follow if you ever find yourself in an emergency.

What is Emergency SOS via Satellite?

This feature lets users connect directly with emergency services through satellites when cellular and Wi-Fi networks are unavailable. It's instrumental in remote, mountainous, or off-shore areas with little to no signal coverage.

How to Activate the SOS via Satellite Feature

If you're in an emergency without any signal or Wi-Fi, your iPhone will attempt to establish contact with emergency services using satellites. Follow these step-by-step instructions to utilize the feature:

Call 911 or Your Local Emergency Number
If you have no signal, an option for "SOS via Satellite" will appear on your screen.
Answer the Emergency Questions
The iPhone will guide you through a series of quick questions to describe your situation, such as whether you're injured, trapped, or need medical assistance.
Follow the Instructions to Connect to a Satellite
You need to be in an open space (preferably without trees) and follow the on-screen instructions to point your iPhone towards the satellite. Connecting can take a few seconds or even minutes, depending on your location and the visibility of the sky.
Send Your Emergency Message
The information is sent to emergency dispatchers via text messages. If local agencies are unable to receive texts, Apple sets up an intermediary relay center to transmit your communication.
Alert Your Emergency Contacts
You can choose to notify the emergency contacts pre-configured on your phone to inform them that you have reached out for help. You can also share your location with them.

Requirements for Using This Feature

The Emergency SOS via Satellite function is available only on the latest iPhone models (like the iPhone 14 and newer). While it doesn't require a subscription, its free use is limited to a specific period starting from the purchase date (two years). So, checking when you bought your device is a good idea.

Currently, this feature is only available in certain countries and regions, so it's essential to verify compatibility before traveling to remote locations.

Additional Emergency Features

In addition to 'SOS via satellite,' you can configure your medical data using the Health App on your iPhone. Before traveling to areas without cellular or Wi-Fi coverage, you can set up your medical ID in the Health app to automatically share important information with emergency services. This includes data about medical conditions, allergies, medications, and emergency contacts.

When you use 'Emergency SOS via Satellite,' your iPhone can share this information along with your location and the nature of the emergency. This feature is handy if you cannot verbally communicate your situation, allowing first responders to receive critical details immediately.

Having the 'Emergency SOS via Satellite' feature on your iPhone can make a significant difference in critical situations. It's a tool that can keep you connected when you need it most, ensuring you can access the necessary help no matter where you are.

For more information on how to use this feature, visit Apple's official website here.