911 Operator Laughs: Lalo Delgado Made An Emergency Call When His Girlfriend Caught On Fire Only To Find It Was Amusing To The Dispatcher [VIDEO]

Arizona resident Lalo Delgado called 911 to get help because his car and girlfriend were burning. While returning home from a road trip, the car went up in flames injuring his significant other. In the audio of the 911 call, which has now gone viral, laughter can be heard in the background of the call on the dispatcher's end, which prompted the Arizona law enforcement agency to investigate the way the operator handled the emergency call. "We did not perform as I expect or the citizens of this county expect us to," Capt. Jim Berry, a sheriff's spokesman, told KGUN-TV in Tucson. "We're going to correct that."

"My car just kinda caught on fire, my girlfriend caught on fire," Delgado is heard saying nervously on the 911 tape. The operator replies with "Is your girlfriend still on fire?" To which Delgado says "No." The female dispatcher asks "No?" and then laughter can be heard in the background. She tries to compose herself and says "Ok" letting out a few chuckles. She goes on asking, "Umm... Is your vehicle still on fire?" Delgado was obviously irritated and replied, "It's hilarious, huh?" But the operator insisted, "Sir, is your vehicle still on fire?" The caller responds, "I just heard you smirk..." But the dispatcher defends herself "Ok, sir it wasn't regarding that, Ok."

After some time, Delgado called again to make sure help was on the way. "Yeah, I called in a few minutes ago and I just wanted to make sure you took me seriously." Delgado's girlfriend eventually received help and is recovering, but he thinks that the 911 operator's response caused a delay in response time, which possibly caused his girlfriend's suffering and burns to be worse than they would have been had the 911 operator immediately sent help. "If she wasn't there playing around giggling and would have been right on it," he said. "One minute, two minutes, every minute counts man."

The 911 dispatcher in question hasn't been suspended or fired pending an investigation. She had no prior incidents on her record.